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Key Literature in Medical Education (KeyLIME) is a bi-weekly podcast produced by the Royal College of Physicians and Surgeons of Canada.

We bring you the main points of a medical education article in under half a hour! Articles that are important, innovative, or will impact your educational practice are discussed. Earn MOC credits under Section 2 for each podcast.  

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Enjoying KeyLIME? Looking to discover another great #MedEd Podcast? We recommend Pomegranate Health, a podcast by the Royal Australasian College of Physicians (RACP): "Discussing the science and the art of being a physician."

Nov 3, 2017

 

This week’s paper aims to explore the impact of rudeness on the performance of medical teams. Jon shares: as a clinician, he thinks a lot about the function of a system to optimize the quality of patient care and prevent error, and, as an educator, he often thinks of how to effectively teach and structure patient encounters for learners to facilitate their acquisition of knowledge and experience – he’s aware that with improved experience, learners can provide better care.  However, he admits he has never given serious attention to the psychology of team performance on patient outcomes – this paper changes all that!

Authors: Riskin A, Erez A, Foulk TA, Kugelman A, Gover A, Shoris I, Riskin KS, Bamberger PA.

Publication details: The Impact of Rudeness on Medical Team Performance: A Randomized Trial. Pediatrics. 2015 Sep;136(3):487-95. PubMed Link

View the abstract here

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